IT Modernization: Pitfalls to Avoid With over 50 years of collective experience, lessons learned, and general wisdom, you would think that major IT projects wouldn’t fail at such an alarming rate–66% or more. But here we are, well into the 21st century, and the global success rate for major IT projects is still miserable. …
Eyes On the Prize: Best Practices for IT Modernization IT leaders at large and small companies and in all industries are modernizing their IT environments. Modernization projects can include network infrastructure, computing and storage hardware, applications, databases, websites, or a combination. Why are so many businesses going to the trouble and expense to modernize? Every…
Why do customers stop doing business with you? Most of them won’t tell you. They leave silently, without a trace. For every scathing negative Yelp review from a dissatisfied customer, dozens more simply ghost you. Although it’s difficult or impossible to determine why specific customers take their business elsewhere, it’s not hard to figure out…